Our service in
your store.
Our experts are happy to support you with all your questions and problems. Find out more about our services at the DQ stores.
How can we
offer support?
Need support for your Apple devices?
Our Apple certified experts provide repairs, support and other services. All repairs are performed with genuine Apple parts.
Choose the appropriate service option or contact us directly for assistance. We are here for you!
Contact the store now.
Data Recovery.
Lost data can be recovered in many cases. Our specialists have a great deal of experience in data recovery. In difficult cases we cooperate with the renowned company Ontrack.
Device cleaning.
Liquid damage to your laptop or smartphone? Through our unique cleaning solution, we offer good chance of rescue. Bring your device and let us clean it professionally.
iPhone repairs.
As an Apple Authorized Service Provider, DQ Solutions is the specialist for all iPhone repairs. All stores have a repair reception and service organization. Repairs in the store can normally be completed within three to five working days.
Remote maintenance.
Save yourself a trip to the nearest service center. Call us and let us connect you with a technician. With patience and extensive know-how, your software or settings problems will be solved.
Data migration.
A data migration is a process in which data is transferred from one device to another. This requires careful planning and execution to ensure that no important information is lost. Our experts will take care of this task for you.
Mac repairs.
Often, a defective Mac can be repaired by our Apple-certified technicians within three to five business days. It is worth bringing your Apple computer to one of our stores for a hardware diagnosis and repair estimate before considering a new unit.
Purchase of Apple devices.
Apple device purchase as trade-in for the new iPhone, iPad or Mac. If necessary, we take over the recycling of the old device.
On site facility.
Have new hardware conveniently delivered to your home and installed by our experienced experts. You don't have to worry about anything and can sit back and relax while we do the work.
Initial configuration.
A computer initial configuration includes all the steps that need to be performed after purchasing a new computer in order to use it. This includes setting up user accounts and operating system updates and patches.
On-site support.
Our certified and qualified employees are available to help you with the commissioning of a device, software problems or installations around your Apple devices. Of course also at your site.
