CarePlan for MacBook, Warranty extension, 36 months

CarePlan - Extended hardware warranty - buy with Mac, iPhone or iPad

The CarePlan hardware warranty offers you favourable bring-in cover against hardware defects beyond the regular warranty period. The CarePlan covers all hardware repair costs, including spare parts and labour, due to material and manufacturing defects.

Buy CarePlan together with the device - select in the configurator

The CarePlan is particularly good value if you purchase it together with the device. Select the CarePlan as a warranty option in the configurator of the Mac, iPhone or iPad and benefit from the preferential price.

CarePlan - can also be purchased retrospectively in shops.

Even after you have purchased your device, you can still purchase the CarePlan during the warranty period at one of our branches. To do so, please bring the warranty receipt for the device with you.

CarePlan explained in detail

Apple products are very reliable, but if a repair is nevertheless necessary, considerable costs can be incurred. iPhones, Macs and iPads consist of a few complex, expensive individual parts, such as the display and motherboard, which have to be replaced as a whole.

In the event of a repair, return the defective device to a DQ Solutions service centre or branch or send it in with a detailed description of the fault. Our Apple-certified service technicians will carry out the repairs quickly and professionally. The ongoing CarePlan also allows you to increase the value of your device if you want to sell it on after two and a half years, for example.

CarePlan highlights

• Free bring-in repair for 3, 4 or 5 years from the date of purchase (depending on the plan)
• Better resale value
• Professional repair or replacement with original Apple spare parts
• Repair by Apple-certified technicians
• Covers hardware repair costs including parts and labour
• Covers repairs due to defects in materials and workmanship
• Also covers battery failure* due to premature loss of performance

Benefit conditions

You can insure IPhone*, iPad*, Mac Studio, iMac, Mac mini, Mac Pro, MacBook*, MacBook Pro* or MacBook Air*.

* Battery failure is determined by means of a special Apple test in accordance with Apple guidelines. Replacement is excluded if the battery fails due to improper handling or due to capacity depletion caused by frequent use. Improper handling includes, among other things, deep discharge and operation and storage at extremely high temperatures. Battery exhaustion occurs after 500 to 1000 charging cycles and is also diagnosed by the Apple battery test.

The general terms and conditions of the CarePlan and detailed information on the service requirements can be found in the terms and conditions at the following link: http://www.careplan.ch