Item no.: yac293 /  Manufacturer no.: SG3X2ZM/A

AppleCare+ with Theft and Loss, 24 months, iPhone 14 Plus

  • Product type: Warranty+ support packages

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General information

Part numberyac293
manufacturerApple
Model nameAppleCare+ with Theft and Loss
Product type / categoryWarranty+ support packages
Manufacturer part no.SG3X2ZM/A
EAN code194253623106

Software, services, warranty

Subscription Period24 months
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Protection for your iPhone with theft and loss

AppleCare+ gives you the best service for your iPhone - with expert Apple phone support and up to two years of additional hardware protection. Up to two accidental damage repairs are covered. These repairs are subject to a service fee of CHF 29 for glass breakage and CHF 99 for other damage.

Coverage against theft and loss is CHF 129: If your iPhone is lost or stolen, a replacement device can be sent to you in all countries where theft and loss are covered. For coverage against theft and loss, "Where is?" must be activated on your device at the time of loss or theft and throughout the insured event.

Benefits with Applecare+ for 2 years after purchase

  • 2 years fast replacement or repair in case of hardware damage
  • 2 years instead of 90 days of free technical support on the Applecare hotline ( 0848 000 132, at local rate)
  • Replacement of the installed battery if it is less than 50% of the original capacity
  • 2 repairs/replacements if iPhone is accidentally damaged (service fee only)
  • Cover against theft and loss
  • Europe-wide coverage

Tips for using the services

Repair service is available from Data Quest or any Apple iPhone Authorised Service Provider or Apple Retail Store throughout Europe. If you need service, you can also register your iPhone directly with Apple online.

In our experience, replacement takes only a few days if you register online. In the Apple Store, replacement or repair is carried out quickly on the registration date. Online, Apple offers the possibility of an advance exchange (after depositing your credit card as security), i.e. you send in the defective iPhone after receiving the replacement iPhone.

The Apple hotline provides free information on problems with the original Apple apps and iOS. (Not, however, for third-party apps)

Other terms and conditions

As Applecare+ is an insurance product, you can only purchase it from us at the same time as buying your device. You must be resident or have your registered office in Switzerland and be 18 years of age or older.

For full details, please refer to Apple's AppleCare+ policy and terms and conditions

General information on warranty and guarantee can be found here: Apple products and legal warranty

Applecare+ does not cover loss or theft of, or wilful damage to, the device. The insurance conditions of the provider AIG Europe Limited apply.

This insurance is guaranteed exclusively by AIG Europe Limited, whose registered office is at The AIG Building, 58 Fenchurch Street, London EC3M 4AB, United Kingdom (registered in England: company number 1486260). The address of AIG Europe Limited, London, Zurich Branch is Gutenbergstrasse 1, 8002 Zurich. AIG Europe Limited is authorised by the Prudential Regulation Authority (United Kingdom) and is recognised and regulated by the Swiss Financial Market Supervisory Authority (FINMA). This information can be checked on the FINMA website at www.finma.ch/d/beaufsichtigte/bewilligungstraeger.

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Warranty and services

Warranty descriptionCovers repair/replacement in case of defect or accidental damage for 24 months after purchase, as well as Apple phone support for system and Apple APPs through Apple hotline: 0800 00 18 53., Deductible in case of damage: 29 CHF for damage to the display, 99 CHF for all other damage, 129 CHF for theft or loss, Only for persons over 18 years of age / companies domiciled in CH. Insurance conditions: www.apple.com/chde/legal/sales-support/applecare/applecareplus/, incl. 5% swiss stamp tax